Terms & Conditions

Last Update: December 2019

The www.tmaxrentalbali.com website is an online e-commerce business provided by PT. MATAHARI KEMENANGAN BALI Registration Number: 201836064E Registered Office Address: Jl. Umalas II No.92, Kerobokan Kelod, North Kuta, Badung Regency, Bali 80361, Indonesia

DEFINITIONS

The Authorized Driver(s) refers to the person(s) who signs the contract to rent and use The Suppliers motorbike(s) according to the terms and conditions contained in this contract.

The Supplier refers to PT. MATAHARI KEMENANGAN BALI, the owner of the motorbikes made available for rent by The Authorised Driver.

Security Deposit refers to money paid by The Authorized Driver(s) to The Supplier to hold against any fees or costs incurred during the rental period by The Authorized Driver(s). This money will be refunded at the end of the rental period, less any costs incurred by The Authorized Driver(s) as outlined in the terms of this agreement.

PURPOSE

This Agreement makes it possible for The Authorized Driver(s) to rent a motorbike(s) from The Supplier and governs the contractual terms and conditions entered into between The Authorized Driver(s) and The Supplier. This Agreement shall become binding when The Authorized Driver(s) accepts the terms of this agreement by ticking the box “I agree with Terms & Conditions”.

THE AUTHORIZED DRIVER(S)

  1. The Authorized Driver(s) must provide a valid passport or personal Identification card and must be at least 18 years old or above.
  2. The Authorized Driver(s) must provide a valid International or local Indonesian motorbike-driving license. It is the responsibility of The Authorised Driver(s) to ensure these documents are valid and in good order. The Supplier is not liable for incorrect documents. Incorrect documents invalidate the insurance provided by The Supplier and The Authorized Driver(s) agree(s) they will be responsible for all financial costs incurred during the rental period.
  3. All Authorized Driver’s must have experience riding a motorbike. Our staff are authorised to cancel bookings if The Authorised Driver(s) seems unable to drive the motorbike safely.
  4. The Authorized Driver(s) is renting the motorbike for him or herself and cannot lend or rent The Suppliers motorbikes to another person.
  5. The Authorized Driver(s) agree(s) to provide clear and accurate personal information at the beginning of the rental, including but not limited to full name, address, and contact number.
  6. The Authorized Driver(s) must take good care and maintain the bike as their own property. This includes, but is not limited to, locking the bike when it is not in use, always removing the key when you park the bike, and only riding the vehicle when wearing the helmet provided. If the helmet is damaged and cannot be used, do not ride the bike and contact The Supplier immediately on +62 877-6143-7978 to arrange a replacement helmet.
  7. The Authorized Driver(s) allows The Supplier to provide its identity to the police services in case of theft or emergency.
  8. The Authorized Driver(s) agrees to not to drive our motorbike(s):
    1. For competitions and/or driving tests, even on a closed circuit, except in case of agreement by The Supplier
    2. By a person under the influence of alcohol or drugs, or any substances that can affect the driving abilities of The Authorized Driver(s) (s).
    3. For illegal activities or the transportation of goods, or for transportation business activities, such as Gojek or Grab.
    4. For transporting more than 2 people at once (driver include)
    5. By anyone who is not named as The Authorized Driver(s) on the contract or has the agreement of The Supplier
    6. Any violation to these conditions allow The Supplier to ask for the immediate return of rented motorbike(s) and will cancel the motorbike insurance provided by The Supplier and full liability for the motorbike(s) will be transferred to The Authorized Driver with immediate effect.
  9. It is the responsibility of The Authorized Driver(s) to validate their insurance covers them in case of accident.

MOTORBIKES

  1. The motorbike(s) is/are delivered with their original bike identification papers (STNK). It is the responsibility of The Authorized Driver(s) to return the motorbike with the original STNK. If The Authorized Driver(s) loses the original bike identification (STNK), they agree to pay a replacement fee of USD $60.
  2. The Supplier provides one or two helmets per rented motorcycle and each motorbike has one key. If The Authorized Driver(s) loses the helmet, or motorbike key, they agree to pay a replacement fee of USD $30 per Helmet and USD $20 per key.
  3. The Supplier delivers every motorbike to The Authorized Driver(s) with a full tank of fuel. It is the responsibility of The Authorized Driver(s) to return the motorbike with a full tank of fuel. If the motorbike is not returned with a full tank, the following charges will apply according to the motorbike model rented and will be deducted directly from the Security Deposit:
    1. Scoopy/Fino
      i. 4/4 Bars Full = No Charge
      ii. 3/4 Bars Full = 20,000 Indonesian Rupiah
      iii. 2/4 Bars Full = 25,000 Indonesian Rupiah
      iv 1/4 Bars Full = 30,000 Indonesian Rupiah
      v  0/4 Empty = 35,000 Indonesian Rupiah
    2. NMAX
      i. 6/6 Bars Full = No Charge
      ii. 5/6 Bars Full = 20,000 Indonesian Rupiah
      iii. 4/6 Bars Full = 40,000 Indonesian Rupiah
      iv. 3/6 Bars Full = 50,000 Indonesian Rupiah
      v. 2/6 Bars Full = 60,000 Indonesian Rupiah
      vi. 1/6 Bars Full = 70,000 Indonesian Rupiah
      vii. 0/6 (Empty) = 80,000 Indonesian Rupiah
    3. XMAX
      i. 6/6 Bars Full = No Charge
      ii. 5/6 Bars Full = 30,000 Indonesian Rupiah
      iii. 4/6 Bars Full = 50,000 Indonesian Rupiah
      iv. 3/6 Bars Full = 70,000 Indonesian Rupiah
      v. 2/6 Bars Full = 90,000 Indonesian Rupiah
      vi. 1/6 Bars Full = 120,000 Indonesian Rupiah
      vii. 0/6 (Flashing Empty) = 150,000 Indonesian Rupiah
    4. TMAX
      i. No Charge – Included in rental fee
  1. The Authorized Driver(s) agrees that the motorbike(s) provided by The Supplier at the beginning of the rental period is/are received in good, working and clean condition(s), including the tyres without any scratches. If The Authorized Driver(s) returns the bike with damaged tyres, The Authorized Driver(s) agrees to pay for new tyres with same dimensions and same wear as the condition of the motorbike as provided by The Supplier at the start of the rental period. The Authorized Driver(s) is/are responsible for all other damages beyond normal wear and tear.
  2. The Authorized Driver(s) agrees to use the rented motorbike(s) in Bali only. The use of the motorbike(s) outside of Bali will result in the immediate termination of the contract and will void the Premium Insurance Policy.

 

BIKE DELIVERY & COLLECTION

  1. The Supplier offers a free motorbike delivery and collection service. While The Supplier will endeavour to meet agreed delivery and collections times, The Authorized Driver(s) agree(s) that due to unforeseen circumstances including but not limited to traffic and road accidents, delays may occur.
  2. The Authorized Driver(s) can leave the rented motorbike(s) for collection at the location agreed with The Supplier when agreed 24 hours in advance and there is no damage to the motorbike(s). The Authorized Driver(s) agree(s) to leave the keys and helmets with the receptionist or duty manager and provide the contact details to The Supplier. The Supplier will refund the security deposit less any costs to The Authorized Driver(s) via bank transfer within 24 hours.
  3. The Authorized Driver(s) will not receive a refund if they return the motorbike early.
  4. The Authorized Driver(s) is/are responsible for returning the motorbike to The Supplier on time according to the rental agreement. The Supplier rents motorbikes to The Authorized Driver(s) for 24 hours from time of collection or delivery. The Supplier grants The Authorized Driver(s) a 4-hour grace period. After this grace period, a full-day rental rate charge may apply according to the list price and motorbike model rented. The Authorized Driver(s) must extend their rental dates by contacting The Supplier directly to avoid penalties. If The Authorized Driver(s) motorbike(s) is/are kept longer than the return date stated on the rental agreement without consent from The Supplier, the rental rate will increase to double the regular daily rental rate for the motorbike(s) model(s) rented for each day after the due return date, until the motorbike(s) is/are returned.

 

PAYMENT & SECURITY DEPOSIT

  1. The Authorized Driver(s) must pay the deposit and the rental fee in full on or before first day of rental.
  2. Should The Authorized Driver(s) cancel their booking, The Supplier will charge a 50% cancellation fee of the deposit transferred, and return 50% of the deposit to The Authorized Driver(s).
  3. If The Authorized Driver(s) wants to keep The Suppliers motorbike(s) for a longer period than planned, they must inform The Supplier and obtain their agreement before the current agreement expires. The Authorized Driver(s) will pay for the additional rental period via bank transfer, or in cash, 24 hours prior to their existing booking date expiration, or according to the timescales authorised by The Supplier.
  4. Before the rental begins, The Authorized Driver(s) agree(s) to pay The Supplier a Security Deposit according to the bike model rented:
    1. Scoopy/Fino/Nmax = 500.000 Indonesian Rupiah
    2. Xmax = 1,000,000 Indonesian Rupiah
    3. Tmax = 3,000,000 Indonesian Rupiah

The Supplier will return the Security Deposit to The Authorized Driver(s) less any applicable charges upon the return of the motorbike, according to the terms outlined in this agreement.

 

DAMAGES & CHARGES

  1. All motorbikes provided by The Supplier have insurance in case of damages. This insurance covers only The Suppliers motorbike(s) provided The Authorized Driver(s) meet all the terms of this contract.
  2. The Authorized Driver(s) agrees to pay all costs to the second party in case of accident.
  3. The Authorized Driver(s) named on the booking is/are responsible for the entire motorbike rental including damage and/or theft and agrees to pay the following fees:
    1. Motorbike Damages: The Authorized Driver(s) is responsible for paying all the damages made on the motorbike(s) and its’ equipment and accessories during the rental period when the
    2. Motorbike Theft: The Authorized Driver(s) agrees to pay 25% of the original motorbikes price.
  4. The Supplier is responsible for repairing normal wear and tear during the rental period and The Authorized Driver(s) agree(s) to inform The Supplier immediately in order to arrange a motorbike exchange or repair.
  5. This policy covers damages to our motorbikes only as defined the law.
    1. The Authorized Driver(s) agree(s) to declare to The Supplier, as soon as possible, any accident, theft or incident, even partial.
    2. The Authorized Driver(s) agree(s) to provide to The Supplier all the circumstances, dates and locations of any accident. This includes but is not limited to:
      1. The contact numbers and addresses of the witnesses
      2. The name, number, address and plate number of the owner of the opposite vehicle,
  • The name and number of insurance of the second party.
  1. The Authorized Driver(s) agree(s) to join any police report if any.
  1. The Supplier declines all liability for accidents to a third party or damages on our motorbike(s) caused by The Authorized Driver(s) during the rental period.
  2. Motorbike(s) provided by The Supplier to The Authorized Driver(s) have insurance for the rental period indicated in the booking only. If The Authorized Driver(s) continues to use the motorbike(s) beyond the agreed rental period without the agreement of The Supplier, the motorbikes are no longer insured and full responsibility of any costs will be charged to The Authorized Driver(s).

 

Tmax Rental Bali

  1. If there is a breach of contract under any circumstance, The Supplier reserves the right to terminate this contract immediately without any prior notification, and reserves to claim the charge in full amount. Any controversy of this contract, shall proceed in an action according to law.
  2. Any modifications to the clauses and conditions of this contract that are not notified in writing and granted by The Supplier will be null and void.
  3. The Supplier is not liable if The Authorized Driver(s) break Indonesian law